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Truly \ Beef


Welcome to Truly Beef, where transparency and quality are our top priorities! Here's a quick overview of our policies that ensure a satisfying experience for our valued customers. 

At Truly Beef, we're dedicated to delivering not only exceptional beef but also peace of mind, knowing that you're making a responsible and delicious choice. Thank you for choosing Truly Beef!

Shipping Policies

At Truly Beef, we are committed to ensuring that your orders are delivered to you in the freshest condition possible. Our shipping policies are designed to provide clarity and transparency regarding the process of delivering our USDA inspected beef directly from our ranch to your doorstep. Shipping Methods: We offer two shipping methods for your convenience: Standard Shipping (2-3 Days): Our standard shipping option ensures that your order will be delivered within 2-3 business days from the date of shipment. This method utilizes FedEx services and includes appropriate insulation and dry ice to maintain the freshness and quality of your beef during transit. Overnight Shipping: For those who require expedited delivery, we offer overnight shipping via FedEx. With this option, your order will be delivered to you on the next business day following the date of shipment. Like our standard shipping, overnight shipping includes insulation and dry ice to preserve the quality of your beef. Customer Responsibility: While we take every precaution to ensure the accurate and timely delivery of your orders, it is important for customers to provide accurate shipping information at the time of purchase. Truly Beef is not responsible for orders that are delayed or undelivered due to incorrect shipping information provided by the customer. Therefore, we strongly encourage our customers to double-check their shipping details before finalizing their orders. Delivery Conditions: Please note that our shipping policies are subject to certain conditions beyond our control, such as weather conditions and transportation delays. While we strive to minimize any potential disruptions to your delivery, we appreciate your understanding in cases where unforeseen circumstances may impact the scheduled delivery time. Contact Us: If you have any questions or concerns regarding our shipping policies or the delivery of your order, please do not hesitate to contact our customer service team. We are here to assist you and ensure that your experience with Truly Beef is nothing short of exceptional. Thank you for choosing Truly Beef for your beef needs. We appreciate your business and look forward to serving you again in the future.

Refund Policy

At Truly Beef, we strive to provide you with the highest quality products and exceptional customer service. As part of our commitment to transparency and quality, we want to ensure our customers understand our refund policy. Deposits for Bulk Beef: All deposits made for Bulk Beef purchases are non-refundable. These deposits are integral to our operation as they are used to facilitate the purchase of cattle from our ranch, ensuring a steady supply of fresh, sustainably-raised beef. We appreciate your understanding that these deposits enable us to maintain the integrity of our farm-to-table model. Other Truly \ Beef Products & Small Bundles: While we carefully review refund requests, refunds will be issued on a case by case basis and in cases of significant quality issues or other major concerns. We're committed to ensuring our customers are satisfied with their purchases and encourage open communication for any inquiries or issues. Return Policy: Unfortunately, due to the nature of food products and USDA food safety standards, we cannot accept product returns after it leaves our USDA facility. We prioritize the safety and quality of our products and adhere to strict hygiene and food safety standards. Quality Assurance: If you have any concerns or issues with the products you've received, please don't hesitate to reach out to us via phone call or email. Our team is committed to ensuring your satisfaction, and we will do our best to address any problems promptly. If something doesn’t seem right with your order, take pictures and call us! We want to know and will evaluate how to make things right. Contact Us: For assistance or inquiries regarding your order, please contact our customer service team via: Phone: 307-763-3911 Email: We appreciate your understanding and support. Thank you for choosing Truly Beef.

Terms of Service

Overview: Welcome to Truly Beef! These Terms of Service outline the rules and regulations for the use of our online store at By accessing this website, we assume you accept these terms and conditions. Do not continue to use if you do not agree to all of the terms and conditions stated on this page. Online Store Terms: By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). General Conditions: We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. Accuracy, Completeness, and Timeliness of Information: We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. Modifications to the Service and Prices: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. Products or Services (if applicable): Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. Accuracy of Billing and Account Information: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. Optional Tools: We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Third-party Links: Certain content, products, and services available via our Service may include materials from third-parties. User Comments, Feedback and Other Submissions: If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. Personal Information: Your submission of personal information through the store is governed by our Privacy Policy. Errors, Inaccuracies and Omissions: Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). Prohibited Uses: In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. Disclaimer of Warranties; Limitation of Liability: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Truly Beef, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Indemnification: You agree to indemnify, defend, and hold harmless Truly Beef and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. Severability: In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. Termination: The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. Entire Agreement: The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Wyoming. Contact Information: Questions about the Terms of Service should be sent to us at

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